DBS and references checkedSupport Workers
Providing compassionate support for adults and children in residential care, community services and supported living environments.
For care providers
Care staffing with clearer control
Checked, reliable temporary and permanent staff for care homes, nursing homes, supported living, children's residential and community services, backed by one client portal from request to approved timesheet.
24/7 urgent cover line
Role-appropriate checks
Weekly invoicing
Greater Manchester & UK
Why providers call us
More control. Less chasing.
Urgent and planned requests usually come back to the same few problems. We built our service and portal around them.
The usual way
The BluPulse wayUsually: Calls and paperwork to book cover
With BluPulse: Post a shift in your portal at any time, or call or email us
Usually: Not knowing whether a shift is covered
With BluPulse: Follow every shift from Open to Confirmed to Completed in your portal
Usually: Scattered WhatsApp groups, emails and spreadsheets
With BluPulse: One secure portal for shifts, confirmed workers, timesheets and invoices
Usually: Unclear vetting and training
With BluPulse: Role-appropriate checks and training confirmed before placement
Usually: Paper timesheets and chasing signatures
With BluPulse: Approve, query or reject timesheets online or through a secure link
Usually: Call centres and admin overload
With BluPulse: A Rochdale-based team, and a 24/7 line for urgent cover requests
Who we supply
Roles you can request
DBS and references checked
Compliance checkedHealthcare Workers
Experienced healthcare assistants and clinical support professionals available for hospitals, care homes and community healthcare services.
NMC PIN verifiedRegistered Nurses
Qualified, NMC-registered nurses providing high-quality care across NHS, private healthcare, nursing homes and community settings.
Confidentiality-ledInterpreters
Professional interpreters delivering face-to-face, telephone and video interpreting, supporting clear and effective communication across healthcare, social care and community settings.
SIA licence checkedSecurity Staff
SIA-licensed and experienced security professionals providing reliable support for healthcare, residential, commercial and community environments.
COSHH awareDomestic and Cleaning Staff
Trained domestic and housekeeping staff maintaining clean, safe and hygienic environments in care homes, healthcare facilities and supported living settings.
CQC registration checkedCQC Registered Managers
Experienced managers for adult care homes, supported living and domiciliary care. We check their CQC registration, any conditions and their management experience, and confirm CQC approval for your service before they start regulated management.
Settings we cover
Residential & nursing homesSupported livingChildren's residential careCommunity careDay care settingsEducational settingsHostel & transitional settingsMental health inpatient unitsABI (acquired brain injury)Complex needs environments
Your client portal
One portal from request to approval
A clear digital record for the day-to-day staffing workflow. Secure access is tied to your organisation.
1
Create the location
Add the site, unit or ward and the details workers need.
2
Enter the shift
Select the role, date, hours and operational notes.
3
Track every shift
Each request stays Open until an eligible worker is confirmed, then moves to Confirmed and Completed.
4
Review and approve hours
After the shift, review the submitted timesheet, then approve, query or reject it.
Illustration of the portal workflow with a fictional example.
Our standards
Checked for the role, before every placement
Every worker placed by BluPulse is fully vetted for their role, protecting your service users, your organisation and our workers. Requirements depend on the role, duties, work setting and client needs.
Pre-placement checks
- DBS level checked and verified where the role, work setting, duties or client requirement makes it applicable (Update Service confirmed where used)
- Minimum 2 employment references, at least one from a recent role relevant to the work offered (company email addresses preferred)
- Proof of right to work in the UK (current documentation)
- Identity verification with photo ID
- NMC PIN verification for all Registered Nurses; HCPC registration check where applicable
- Language, dialect, interpreting-mode, confidentiality and right-to-work checks for interpreter roles, with setting-specific vetting where applicable
- SIA licence type, licence expiry, identity, right-to-work and incident-reporting checks for security roles
- Checks for domestic and cleaning staff matched to the setting, such as COSHH, infection control, health & safety or food hygiene where relevant
- Full employment history review and gap analysis
- Criminal conviction declaration where legally applicable to the role
- Disqualification from childcare check where the assignment involves relevant childcare settings
- Adults Barred List confirmation where the role and duties legally require it
- Safeguarding self-declaration signed
- 48-hour Working Time Regulations opt-out (where applicable)
- CQC manager registration, any conditions and a manager suitability review for CQC Registered Manager roles
Mandatory training verified
Workers are verified to hold current mandatory training certificates for their role before any placement begins.
Safeguarding Adults & ChildrenHealth & SafetyMoving & HandlingEmergency First AidEquality & DiversityMedication AdministrationInfection ControlFire SafetyCOSHHChild Sexual ExploitationChallenging BehaviourEpilepsy AwarenessConflict ManagementLone WorkerLearning DisabilitiesDrugs & Alcohol AwarenessSelf-Harm AwarenessDementia AwarenessFood Safety Level 2Autism AwarenessDiabetes AwarenessMental Health AwarenessDignity & RespectGDPR & ConfidentialitySIA Licence VerifiedDoor Supervision / GuardingIncident ReportingAccess Control & Patrol LogsPhysical InterventionLanguage / DPSI EvidenceFace-to-Face InterpretingTelephone InterpretingBSL Where OfferedCOVID / Infection Prevention
Key terms
Clear. Transparent. Fair.
The key points at a glance. Full terms are agreed in writing with your organisation before your first booking.
Charges & invoicing
Charges are confirmed privately before any assignment starts, calculated to the nearest quarter hour and invoiced weekly. Payment is due within agreed invoice terms.
Timesheets
Workers submit timesheets in the worker portal by Monday 10am. Your authorised contact approves them in the client portal or through a secure approval link.
If a worker is not suitable
Unsatisfactory workers can be terminated within the first 4 hours (7+ hour shifts) or 2 hours (under 7 hours), with written notification within 48 hours.
Transfer & introduction fees
If you engage a temporary worker directly or through another agency within the Relevant Period, transfer or introduction terms may apply. Permanent placement terms are agreed before introduction.
Insurance & GDPR
Insurance and assignment terms are confirmed privately before placement. We process personal data in accordance with GDPR, and client data is used only to fulfil our work-finding function.
Governing law
Terms of Business and Terms of Engagement are governed by the law of England & Wales. The Conduct of Employment Agencies and Employment Businesses Regulations 2003 apply.
Get started
A simple route to your first booking
1
Register your organisation
Send us your details below. We review every new organisation.
2
Agree roles, rates and terms
We agree what you need and confirm terms in writing, then set up your portal access.
3
Request your first shift
Post it in the portal or call us, and track it through to an approved timesheet.
Questions
Frequently asked questions
How quickly can you provide cover?
Call us any time on 0161 989 1250 for urgent cover. We will tell you straight away what we can do. Cover depends on worker availability, the role requested and your agreed terms.
Which areas do you cover?
We are based in Rochdale and supply staff across Greater Manchester and the North West, with placements across the UK.
Do we have to use the portal?
The portal is the quickest way to post shifts, see the confirmed worker and approve timesheets, but you can always call or email us with a request.
Can we recruit a worker permanently?
Yes. Permanent placement options are available on request, and permanent placement terms are agreed before introduction. Transfer or introduction terms may apply if you engage a temporary worker directly.
What does a portal demo involve?
A short live walkthrough with a member of our team, using a demonstration account: creating a location, posting a shift, following it to a confirmed worker and approving the timesheet. Book a demo.